FAQs

ORDER CONFIRMATION

The order will be confirmed when we send the confirmation email for each shipment to the email address you provided.

The email(s) will contain a confirmation and summary of the order in relation to each product such as product description and the total price of the order.

TRACKING YOUR ORDER

You will be assigned a tracking number for your package as soon as we ship it. You will receive an email containing the tracking number with the link to follow the delivery.

LOCATIONS WE SHIP TO

We ship to Canada, the United States, Europe, United Kingdom and Australia and all countries internationally.

WHY REGISTER FOR MY ACCOUNT?

With your account you can access a series of exclusive services for an enhanced shopping experience, for example:

• Save various billing and shipping addresses to speed up the ordering process.
• Store your credit card information to speed up checkout process.
• Archive order history and track order status.

RECOVER PASSWORD FOR MY ACCOUNT

In any section where you can login, you can access the "Forgot password" link to receive an e-mail with link to create a new password.